Idea:

A blockchain-based, anonymised customer-company review system operated via the Rateonium platform.

Elevator pitch Rateonium is using blockchain technology to create new horizons for the management of customer-company relationships. The platform connects products and services purchased with a subsequent customer review process.

Problem:

Customer reviews of products and services are responsible for the long-term success of a company. New leads rely on customer opinions, not on corporate communication.

•75% of consumers only make a purchase decision after reading the reviews

•40% of consumers distrust offers with no customer ratings

•20% of consumers believe that most ratings are falsified

•2% of customers write reviews

Too few customers write qualitative reviews, which means that there is no suitable data on which new leads may base their decision. In addition, there is no globally active verification system to prove the authenticity of customer ratings.

Companies depend on consumers and the documentation of their experiences. Customer reviews offer the following advantages for businesses:

Increase in traffic and conversions

•Fewer returns

•Product and range optimisation

•Data basis for quality management

Solution:

Rateonium collects qualitative and individual consumer data for companies, while the respective consumer is rewarded at the same time with the Rateonium currency by means of an automated algorithm.

Rateonium offers its users a modern purchase experience with an app powered by metadata – free from manipulation and data misuse.

We support our Rateonium business clients by implementing modern, long-term quality and customer relationship management processes in the platform.